FAQ

Frequently Asked Questions

We understand that you may have questions about our services, processes, and what to expect. Below, we’ve compiled a list of the most frequently asked questions to help you get all the information you need. If you have any other questions, feel free to reach out to us!

1. What areas do you service?

We provide our cleaning services in Blenheim and the surrounding areas. Our team is dedicated to serving both residential and commercial clients throughout the region, ensuring that no matter where you are, you can benefit from our top-notch cleaning services. If you're unsure whether we service your location, don't hesitate to contact us, and we'll be happy to assist you.

2. How do I book a cleaning service?

Booking a cleaning service with us is simple and convenient. You can either fill out the contact form on our website, giving us details about the services you need and your preferred time, or call us directly at 027 783 4772. Once we receive your booking request, we will confirm the appointment and make any necessary arrangements to accommodate your schedule.

3. Do you bring your own cleaning supplies and equipment?

Yes, we bring all the necessary cleaning supplies and equipment to complete the job. We use high-quality, eco-friendly products that are safe for both your space and the environment. If you have any specific products you'd like us to use, or if you prefer us to use your own supplies, please let us know, and we can accommodate your request.

4. What types of payment do you accept?

We accept a variety of payment methods for your convenience. You can pay via bank transfer, cash, or credit card. Payment is typically due after the service is completed, and we will provide you with an invoice detailing the charges. If you require any special payment arrangements, please discuss them with us ahead of time, and we’ll do our best to accommodate you.

5. What happens if I need to reschedule or cancel my appointment?

We understand that life happens, and you may need to reschedule or cancel your appointment. If you need to make changes, please let us know as soon as possible. We request that you provide at least 24 hours' notice for cancellations or rescheduling to avoid any cancellation fees. This allows us to adjust our schedule and offer the slot to another client.

6. Are your cleaners insured and background-checked?

Yes, all of our cleaners are fully insured and undergo thorough background checks before joining our team. We take the safety and security of your home or business very seriously, and we ensure that every member of our team meets our high standards for trustworthiness and professionalism. You can rest assured that your space is in good hands with us.

We Make Cleaning Simple & Stress-Free

Three Steps to a Spotless Space

Choose Your Service

Select the cleaning service that suits your needs, whether it's commercial cleaning, tenancy cleans, or a customized solution. Our flexible options allow you to pick exactly what you need to keep your space spotless. We’ll work with you to ensure you get the service that fits your schedule and requirements.

Schedule a Time

Once you've chosen your service, pick a convenient time that works best for you. We understand that everyone’s schedule is different, so we offer flexible booking options. Whether it’s a one-time clean or regular maintenance, we’ll make sure the timing fits perfectly with your routine.

Enjoy the Results

Sit back and relax while our professional team takes care of the rest. With our detailed cleaning approach and commitment to quality, you can trust that your space will be left sparkling clean. We ensure that every job is completed to the highest standard, giving you peace of mind and a pristine environment.

Blenheim

027 783 4772

[email protected]